Premium E-Commerce & Operations Package
Company Information

• Welcome Page
• Message from the President
• About Us Page
• Flash Animation Movie

Your Collection

• Ability to view customer’s collections online
• Ability to add/remove collections via Administrator section

E-Commerce Store

• List of products
• Images of each product
• Prices of each product
• Description of each product
• Shopping Cart for Customer
• Integration with Credit Card Payment Gateway
• Ability to honor coupons
• Ability to show and Zorbis kept Shipping choices
• Show Invoice to Customer
• Send customer copy of Invoice via Email

Track Your Package

• Ability to enter FedEx, UPS, USPS Tracking Number and be able to see Tracking Information

Specials

• Highlight Specials
• Ability to add/edit/delete Specials on the page via the Administrator section

Customer Registration

• "Register Here" section for customers
• "Edit Information" for customers

List Server for Customers

• Ability to view subscribed customers
• Ability to send them Specials emails with a single click

Request Information

• Allow customers to request information from the store
• Administrator is notified via email when a request is made

FAQ

• FAQ about Zorbis Customer

Contact Us

• Interactive Map and Directions
• Phone & Fax
• Email
• Online query form

HR

• Job Applicants Information
• Benefit Information
• Available Jobs and Description

Privacy Policy

• Privacy Policy detailed
• Copyright

User Friendly Administrator Dashboard

• Ability to add/edit Product Items
• Ability to delete Product Items
• Ability to view Invoices
• Ability to add/edit coupons
• Ability to add/edit specials
• Ability to email specials to Customers
• Ability to view Customer information
• Ability to set National Shipping Rates
• Ability to set Tax Rates
• Fully functional admin section give you complete control
• Promotions
• Reporting
• Coupons
• Manage you customer list
• Manage shipping
• Email marketing system
• Set up users
• Set up Employee Discounts
• Set up Product Categories & Sub Categories
• Load Images for products
• Allows different users to be granted access to different sections of the admin dashboard

Database

• Custom Database design
• Store data from website in database
• Link database to website
• Add Subscriber Information to the database

UPS Advanced Module
UPS Module

• Ability to show UPS Pricing
• Pricing is calculated via Zip Code
• All UPS Shipping Options are Displayed
• Pricing changes dynamically
• Create shipping labels from the system
• Tracking numbers automatically updated to the customer

Advanced Coupon Module
Coupon Module

• This module allows the website admin to generate one time use coupons
• These coupons come with a code
• Once this coupon is used, it can never be used again
• This is a great feature to give special coupons to high spending customers

Multiple Color Options Per Product
Multiple Color Options

• You can add multiple color options per product
• The color options are visible on the product page as color boxes as well as in a dropdown
• Each color option has a product image associated with it
• When a customer browses the product, he/she can see multiple color options and on clicking each option can see the product in that color

Associate Products Module
Products Module

• Ability to associate products with other products
• Associated products will show up when customer makes a purchase
• Customer will then have the opportunity to purchase the associated products
• Associated products can be assigned via the Admin section
• A discount can be offered for immediate purchase

Inventory Module
Inventory

• Track inventory in your warehouse
• Reports to let you know about the inventory count of each item
• Update item count as they come in
• Alerts allow you to get an email as the inventory count falls below a specified level
• Tracks inventory, Hides out of stock & allows backorders

Gift Certificates
Certificates

• Customer can purchase Gift Certificates valid only on the site
• The gift certificates can be of any denomination
• The gift certificate can be purchased online using a credit card
• After purchase a gift certificate number is sent to the customer
• Also, in a separate email, a password is sent to the customer
• The customer can use that gift certificate or give it to someone else
• The final recipient of the gift certificate can use that to purchase items on the site
• The final recipient of the gift certificate can check balances online
• The gift certificate can be used to make a partial or a full payment towards a purchase on the site

RMA Module
RMA

• Allows customers to return products to your store in an orderly fashion
• Customer must request RMA number before sending items back
• Customer comes to your website to request RMA number
• Customer is asked for the order number, which was sent to her/him with their order
• When the customer enters the order number, the order is displayed
• Customer can then choose the items from that order that she/he is returning
• An email is sent to the Administrator
• The Administrator can choose to accept or reject the request for RMA
• If the Administrator rejects it, then a rejection letter is sent to the customer
• If the Administrator accepts it, then a letter with a RMA number is sent to the customer

Occasion Reminder
Reminder

• This is a section where a customer can create an Occasion Reminder
• The occasions can be birthdays, anniversaries etc
• The customer can create as many occasions as he/she wants
• On the date of each occasion, the customer will automatically be sent an email reminding her/him of the occasion and inviting her/him to visit your online store
• The email will automatically contain all the specials that are currently running on your store

Call Center / POS Login
Call Center/ POS

• Quick order function that can be used by a call center to expedite the phone call
• This can be used at the retail location for a POS transaction
• Up sale option is included
• FAQ Sidebar for phone reps to consistently answer questions the same way
• Process returns
• Look up past orders
• Override shipping charges
• Change payment to cash or check
• Dynamic function allow you to add FAQ/Upsale

Gift Registry/Bridal Registry
Gift Registry

• Customer can create a gift registry for herself/himself
• Customer can add items from the store into the gift registry
• Customer can send link to gift registry to all her/his friends
• Friends can also find the customers gift list by searching by the customer’s name or email I
• As a friend purchases an item from the customer’s list, it is removed from that list
• The customer can go and view the status of her/his list and see which items have still not been purchased

Wish List
List

• Save any item you like in a wish list
• You can save any number of items on the list
• The list remains active for one month
• You can give your list a name

Product Postcard
Postcard Product

• You can send details of any product to anyone by email
• The details arrive in a HTML email with an image of the product and the details of the product
• You can include a message for the recipient of the email

Email Marketing
Marketing

• Send specials to house lists
• Send newsletter to house lists

Web Design
Custom Web Design

• No templates/web design
• Custom built with your branding in mind

Functions
Reporting Functions

• Full reporting suite
• Margin reports
• Sales reports
• Vendor reports
• Daily reports
• PO/Accounting/Inventory/Marketing reports
• Product list/Source Code/Quick View reports
• Coupon/ return reports
• Ability to download all reports

Vendor Management
Vendor

• Registration for Drop Ship Vendors
• Send PO’s & Packing slips to Drop Ship Vendors
• Ability for the vendor to update tracking number
• Allows inventory & drop ship vendors
• Full integration with UPS/FED EX
• Allows Vendors to login to a vendor portal & see all activity. Po’s etc
• Drop ship vendor can put weights in and ship product from their dashboard. When they ship the product a ups label will print. The customer will get an email indicating that item has shipped. The company will get an notification as well. The company has the ability to view all vendor activity & can communicate with them via the vendor dashboard.
• Can ship on the ups system using the clients ups account
• Vendor will invoice the client through the vendor portal. So they will have the option to invoice the client directly from the system

Video Management
video

• Ability to upload videos with each product-
• Ability to have a video section for instructional videos etc
• Ability to upload MP3 or music files
• Optional music or video introduction

Accounting System
Accounting

• Full Quick Books Integration
• Full Accounting reporting that tracks all transactions & Authorize.net transactions
• Creates a daily journal entry for Quick Book

List Management
Management

• Ability to add names to the house list
• Ability to download the list for external purposes
• Ability to sort names by multiple factors

Tools
Catalog Tools

• Creates product variances
• Imports product data in bulk
• Supports downloadable products
• Assigns products to multiple categories
• Multiple images per product

Newsletter Functionality
Develop Various Newsletter Template for Targeted Audiences

• Create multiple formats of emails to target multiple demographics
• Ability to add new layout formats- Client can upload new newsletters & edit existing newsletters

Newsletter Data Management System

• Ability to track sent newsletters
• Opt out control and review system
• Set up server to hold E-mail images
• Create multiple formats of emails to target multiple demographics

Dynamic News/Press/Information
Dynamic News

• Ability to change information as often as needed. News releases etc

Currency Converter
International Currency Converter

• Allow customer to choose currency
• Using real time conversion rates, show cost in currency of choice

Instant Catalog Point & Click
Instant Catalog

• Client has the ability choose products from their product list
• By clicking the products a catalog will be created in a predefined template that has a similar look & feel to the website
• The catalog will take the description, price & image. When the client sets up a product they will be asked to load an optional hi resolution image
• The point & click option creates a high resolution pdf that can be printed or sent to a print shop

Instant Post card Point & Click
Instant Post card

• Client has the ability choose products from their product list
• By clicking on up to 6 products a post card will be created in a predefined template that has a similar look & feel to the website
• The Postcard will show the price & image. When the client sets up a product they will be asked to load an optional hi resolution image.
• The point & click option create a high resolution PDF that can be printed or sent to a print shop

Instant Printing Services link Via Admin section
Instant Printing Services

• Client will use a button called Printing Services
• This will link them to several options that will allow them to print, custom letters, or upload documents for printing
• The catalogs & postcards that are created will also have the option of being printed through this service
• These items will be sent to a 3rd party vendor printed & mailed for them
• The system will have a series of questions, such as quantity, delivery etc…. It will also have pricing that will be billed to a credit card & charged by Zorbis

Importing tool that Imports Product Data in Bulk
Importing tool

• Zorbis will provide an area inside the Site Administration where client may upload changes to its inventory in a tab delimited format
• The code Zorbis will provide will map the data uploaded into its respective places
• Zorbis will provide an area inside the Site Administration where client may download its inventory in a tab delimited format

Web Hosting
Hosting

• 100GB Monthly Bandwidth
• 700 MB Disk Space
• 250 Email Accounts
• Domain Name Included
• Unlimited FTP Accounts
• 10 Security Usernames
• ASP.NET 1.1
• PHP 4.x
• MS Access database support
• mySQL (50MB) database support
• SQL Server (50MB) database support
• Plans on Windows 2003
• Static IP Address
• Web Site Virus Scanning
• Daily Tape Backups
• WAP Supported
• Windows Media Supported
• Real Media Supported
• Macromedia Flash Supported

Pricing

• Standard Package Setup $1,495.00
• Standard Package Monthly Fee $995.00 / month
• Hosting Fee (% of Sales Transactions) 0.5%

Terms

• Payments may be made by check
• Make Checks payable to Zorbis
• Send payments to

Zorbis 1431 Greenway Drive, Ste. 230 Irving, TX 75038